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NORTHERN FRANCHISE

PREDICTIVE, EFFICIENT, RELIABLE: HOW LEADMIND SUPPORTS NORTHERN’S FLEET PERFORMANCE

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Northern is one of the UK’s largest rail operators, handling nearly a quarter of the nation’s rail traffic. With a fleet of over 360 trains operating across more than 3,000 kilometres of track daily, the company delivers approximately 2,500 services each day and facilitates tens of millions of passenger journeys annually. This scale demands advanced digital solutions to ensure operational efficiency, reliability, and sustainability. 

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CAF plays a leading role in supporting the digital transformation of Northern’s 195 and 331 fleets. The partnership goes beyond technology deployment, focusing on co-development and continuous innovation. Together, CAF and Northern are enhancing diagnostic capabilities, improving fault detection, reducing repair times, and minimising fleet downtime. This collaborative approach ensures that solutions evolve in line with operational needs and deliver measurable improvements in performance and service quality. 

LeadMind as a Strategic Platform for Intelligent Operations 

At the core of this transformation is LeadMind, CAF’s digital platform for smart fleet management. Fully embedded in Northern’s engineering and operational workflows, LeadMind provides real-time visibility into asset health, energy consumption, and train behaviour across the 195 and 331 fleets. Its predictive analytics enable proactive maintenance, optimise resource allocation, and support data-driven decision-making across the organisation. 

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“LeadMind is allowing us to really pioneer how we start to look at how the train is operating in service rather than on depot and we can plan more proactively making a better service for our customers. It means quality, customer and service here at Northern helping us deliver excellence.”

Marc Silverwood

Digital Train System Manager at Northern

Energy Efficiency & Sustainability 

“Northern has a need for engine and electricity management across our diesel-electric fleets. We use LeadMind to help us spot where engines are running without operational need and identify efficiencies that really help drive the business forward.” 

David Curtis

Onboard Systems Service Delivery Manager at Northern

LeadMind contributes to Northern’s environmental and cost-efficiency goals by identifying inefficiencies in diesel and electric usage, such as unnecessary engine idling or power draw. These insights support sustainability targets and reduce operational costs. In safety-critical areas such as wheel slip and track adhesion, the platform enables rapid identification of risk zones and facilitates targeted maintenance interventions, enhancing passenger safety and operational reliability. 

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Optimize Resource Allocation in the Depot 

The platform empowers Northern to shift towards condition-based maintenance by leveraging in-service data for smarter fleet planning and improved customer service. This data-driven approach enhances resource allocation, reduces downtime, and boosts fleet availability. LeadMind supports high service standards in a dynamic rail environment, marking a significant step toward a more reliable, efficient, and customer-focused operation. 

“As a depot-based engineer, we use LeadMind more predictively. We can see which units are returning at night and spot potential failures—like component degradation—before they happen. Dashboards help us predict issues and assign specialists in advance.”

 

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Jack Caulfield

Rail Engineering Technician at Northern

Avoid Service Incidents: Real-Time Monitoring 

Its real-time analytics have proven effective in preventing service disruptions by detecting faults before they escalate, allowing for timely interventions that avoid delays and cancellations. 

“We've been using LeadMind's real-time analytics to help prevent incidents, delays, and cancellations. Recently, a four-car unit in Manchester had a critical fault preventing door operation. Thanks to the early insight, engineers resolved the issue within minutes, allowing the train to complete its scheduled journeys with minimal delay.” 
 

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David Curtis

Onboard Systems Service Delivery Manager at Northern

Safety: Wheel Slip 

Safety remains a core priority in UK rail operations. LeadMind enables Northern to monitor critical safety parameters and respond swiftly to emerging risks. 

“Operational safety is the most important aspect of UK railways, and LeadMind enables a more controlled, digital approach. We use wheel rotations to determine safe door operation and identify low adhesion areas. The wheel slip dashboards highlight hotspots, allowing Network Rail teams to clean the rails and prevent future issues.” 

 

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David Curtis

Onboard Systems Service Delivery Manager at Northern

Through its integration of predictive analytics, real-time monitoring, and condition-based maintenance, CAF is helping Northern redefine rail operations—delivering a smarter, more sustainable, and customer-focused service across the UK network.

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